Everycare: Exceptional People, Extraordinary Care

Everycare: Exceptional People, Extraordinary Care

by Lisa de Silva

If you or a family member is in need of home care or live-in care services, Everycare can help. Lisa de Silva met with owner David to find out more

With an enviable reputation for providing high quality home and live-in care services, local care organisation, Everycare continues to go from strength to strength. First established by David Dimelow in 2013 to improve and maintain the quality of life for those needing care services but wishing to remain in their own homes, Everycare has been a glowing success in the Mid-Sussex area. So much so, that the company are celebrating a move to spacious new premises centrally located on London Road, Burgess Hill.

“Thankfully, we’ve grown for all the right reasons,” David explains. “We pride ourselves on looking after our staff, which in turn enables them to look after our clients in a caring and compassionate way. Our staff are fundamental to our success and we ensure they are supported and rewarded for the high quality of care they provide to our clients.”

This philosophy means that staff turnover is low and customer satisfaction is high, with many new clients coming to Everycare through personal recommendation. With an ageing population and many families now dispersed over vast geographical areas, caring for elderly relatives can be challenging. To know that loved ones are being cared for and supported while continuing to live in their own home is greatly reassuring.

Everycare recognise this and provide both home care visits as well as live-in services to support a client’s physical, social and emotional needs. These can include getting up and going to bed, meal preparation, helping with medication, laundry, cleaning and shopping, along with taking clients swimming, for outings and to medical appointments. For those wanting 24-hour support, Everycare also o er live-in care. This often involves a rota of two different carers working several weeks each and can be on-going, or for short spells to help out during a period of convalescence.

“Having someone live-in to support every need is a great comfort to both clients and their families and over time the carers become like a member of the extended family,” confides Care Manager, Emma Kirby.

There are many benefits for people to remain living in their own home within a familiar environment, full of their own possessions and memories. Many will still be able to enjoy their garden, there will be a network of neighbours and local friends who can pop by for visits and the value of the home can be maintained. But perhaps the greatest bene t is the positive impact on wellbeing, as remaining at home helps people to maintain a degree of independence and control over their lives.

“Our main aim is to support each client with their individual needs. We’re not there to take over but to underpin and promote their independence. All care decisions are individually tailored to suit each client, which means that we can offer the type of flexibility not available in a care home, allowing our clients to retain a degree of control over their lives,” says Emma.

Once a need for care is identified, Everycare arrange an assessment visit from which a care plan is developed with the client and their families. This is usually up and running within a week and there are no commitments to sign up for a set amount of time, Everycare simply ask for a week’s notice for those wishing to discontinue their services.

“It’s a privilege to be doing this job,” Emma tells me. “To support people who are recovering from an injury or illness and see them improve and regain their independence is very rewarding. Equally, to care for those in their twilight years, allowing them to remain at home and following their wishes is a great feeling. We also actively support those needing ongoing care, enabling them to continue an independent and useful life from the comfort of their own home. It can be challenging, but we’re a friendly and supportive team.”

If you are looking for a worthwhile job where you can make a difference to the quality of someone’s life, Everycare are always on the lookout for kind, compassionate and reliable care staff to join their friendly team. The company offers competitive rates of pay, mileage allowance, holiday pay, pension scheme, full training, free uniform and DBS check. “We all work within the community so understand the challenges and rewards of care work,” says Emma. “We would never expect anyone to do a job we wouldn’t do ourselves and as well as initial and on-going training, we offer a shadowing and mentoring scheme to help and improve staff skills and confidence.”

The new premises are certainly proving popular with staff. Along with an onsite training room, there is fresh fruit, breakfast and kitchen facilities on o er and the team get together for lunch each day to relax over a chat. It is also ideally located for staff to pop in to touch base and enjoy a cup of tea.

“We can only ever be as good as our staff and so we like to give back where we can,” smiles David.

Everycare’s new premises have a warm and friendly vibe and clients, their families (both current and prospective), as well as those looking for rewarding work in the care industry are welcome to pop in for a chat. So, if you are looking for a new opportunity or if someone you know has a need for high quality, friendly and compassionate home or live-in care services, do visit Everycare’s lovely new premises, or simply give Katie, Emma or Jenni a call.

Everycare Mid Sussex

Address: 191-193 London Road, Burgess Hill, West Sussex RH15 9RN

Telephone: 01444 244770

Email: midsussex@everycare.co.uk

Website: www.everycare.co.uk

We are committed to employing top quality carers. If you have a kind and caring nature and would be interested in joining the Everycare team, please contact the office with your details.